25 May Top 5 In-Demand Non-Medical Roles In The NHS
The NHS is one of the biggest employers in the world with over 1.6 million employees. When thinking about the health service, most people primarily think of doctors and nurses, but there’s a whole network within the organisation consisting of different roles – including non-medical.
From the caterers who provide daily nutritious meals and skilled security personnel ensuring everyone is safe, there are also Human Resources departments focusing on retaining staff and keeping employee morale high.
Working for the NHS can lead to a rewarding career, with benefits including flexible working options, pensions and opportunities to progress. Knowing you have contributed towards helping someone’s health can be also offer job satisfaction that you won’t receive in a regular office position.
In order to treat millions more patients, there is an increased need for more professionals to join the healthcare sector. Here’s a look at five roles within the non-medical sector that are currently in strong demand.
Without admin staff, the NHS wouldn’t be able to properly function. With so many departments heavily relying on administrative services, it’s one of the most in-demand roles in the health service.
In most cases, administrators will be the first port of call for patients so staff will need to have a friendly approach and be helpful in assisting them. It will also be their responsibility to manage appointments for both patients and staff, alongside many other record-keeping tasks in order to help the NHS treat as many patients as possible.
Anyone looking for an admin role in the NHS will need to have great communication, literacy and numerical skills. It’s also beneficial for candidates to be IT-literate, as most NHS systems are now IT-based.
A keen eye for detail is also essential as any mistakes could have serious implications for patients.
Project Management staff
In March 2016, there were over 30,000 staff working in managerial roles within the NHS.
It is the duty of a Project Manager to ensure that every task is completed efficiently and to provide expertise and insight to their team to deliver projects on time and in budget. Whether it’s looking for solutions to issues with already-existing systems or looking for new ways to do things, the core focus is to improve services for both patients and staff.
Anyone considering a role within Project Management needs to have great leadership skills and excellent time management, in order to meet demanding deadlines. Many roles will also require candidates to already be experienced in budget management and risk assessment.
Human Resources staff
Focusing on policies and processes, the Human Resources (HR) department are responsible for ensuring staff are happy and motivated to work.
Anyone working in HR needs to have excellent communication skills, be compassionate when dealing with important issues and be able to negotiate with people encouraging them to work together. Often seen as a mediator in employment and personal issues, the HR department are the first point of call for many employees when a problem arises.
When considering a HR position, you’ll need to have previous NHS experience as you’ll need to understand how the organisation works from the inside out, as well as having a qualification from institutions such as the Chartered Institute of Personnel and Development (CIPD).
As the NHS is funded by UK taxes, it’s important for financial staff to be as efficient with money as possible and make sure every penny is well spent.
Accounting and financial professionals will be tasked with bookkeeping, managing statements and payroll. Regular audits are necessary to help identify areas of overspending and create reports based on their findings.
It goes without saying that anyone working within the financial department will need to have strong numerical skills. Pair these up with the ability to thoroughly plan and a nature for problem solving and you’ll be a strong candidate for a financial role within the NHS.
Having a reliable IT system is crucial to the running of the NHS and the skills of an IT professional can really make a huge difference.
A day in the life of a member of IT staff will vary, with tasks being more than just fixing and improving tech issues. Working around sensitive information, staff will be required to know how to make sure that networks are consistently online as well as information remaining safe and secure.
Anyone looking to work in IT within the NHS will not only need to have prior experience working in a similar role but will also need to have problem solving skills, a detailed knowledge of operating systems including software and hardware, alongside a deep understanding of how to monitor and safeguard systems.
Finding the job role for you
Working in the NHS can be an entirely satisfying and rewarding experience and with over 350 different job roles within the organisation, there is sure to be a position suited to you.
Adam Maidment writes for GoToJobBoard, a dedicated job board which specialises in non-clinical and non-medical roles encouraging candidates to consider working within the NHS.